Terms & Conditions

Terms and Conditions: 

The following terms and conditions apply to the use of this website as well as all transactions conducted through the site.  The terms and conditions set forth are effective as of December 17, 2021

ATTENTION:

PLEASE READ THESE TERMS, CONDITIONS, AND THE RETURN POLICY CAREFULLY BEFORE PURCHASING ITEMS FROM THIS WEBSITE. PURCHASING ITEMS FROM THIS WEBSITE INDICATES THAT YOU ACCEPT THESE TERMS, CONDITIONS, AND THE RETURN POLICY. IF YOU DO NOT ACCEPT THESE TERMS, CONDITIONS, AND THE RETURN POLICY, DO NOT PURCHASE FROM THIS WEBSITE.

Note: 

A business day does not include Saturdays, Sundays, or holidays.

Product images:  

on our web-site are representations of the actual product. Due to the various types of monitors, settings and resolutions available, each image representation is portrayed more or less to the actual product. Teedliciousspa.com can not be held liable for slight misrepresentations of the actual product you receive.

DISCLAIMER: 

Although the fragrance, colorant, preservative, etc used in my product are rated hair & skin safe ... If you are highly sensitive to fragrance, colorant, and anything that may be listed in the ingredient of a product ... please avoid that particular product and try something with less of a risk.  

Note: 

When you purchase products from Teedliciousspa.com, you are trying products at your own risk ... If any irritation should occur, discontinue using the product.

Processing of Orders / Shipping: 

Our system will automatically assign you an Order Invoice ID upon the completion of your order at check-out in the shopping cart. You will receive e-mail confirmation of this receipt after order is completed as well.  

You must allow us processing time to prepare your order, it takes 2-3 business days for your order to ship after it is prepared and packaged. The date we ship-out your order IS NOT THE SAME DATE you receive your order.  We do all our shipping through USPS Priority mail (Delivery in 2-3 business days).  Currently, we do not offer international shipping.

If there are situations beyond our control resulting in the delays of merchandise delivery, such as: natural disasters, weather condition delays, manufacturer stock shortages, driver strikes, and other unexpected errors at USPS as the third party, Teedliciousspa.com can not be held liable for such delays. Teedliciousspa.com expedites all of our customer's orders to be shipped and delivered to your door as quickly and efficiently as possible.

Local Delivery:

We offer local delivery to local store customers ONLY; to use this option successfully without causing delays, MUST be set up with office and approved (call office for policy & set up 225-247-3358).

Modifications and/or Cancellation: 

Modification (changes) or cancellation of orders once they have been submitted or shipped is not allowed.

Returns and Claims Policy: 

In general, we do not accept returns or exchanges.  If a customer refuses a package, there is a 15% restocking fee taken out of their refund; we do replacements or exchanges in certain situations (See Damages)

Refunds will be processed based on the original form of payment. 

The following items can not be returned: Gift Cards, Tee D’licous Spa Membership Programs and Sample Products

Replacements:  

We only do replacements if …..

1. We have accidentally placed the wrong item in your 

order. 

2. One or more actual items in your carton have been

damaged (See Damages). 

Damages: 

Products sold on this site can be subject to weather/ temperature damages such as heat, etc.  Currently, we do use press and seal tops and/or we use sealing tape to avoid spillage in any event this should happen; however to avoid such damages please do not have items shipped to an address where the package will be left outside and subject to excessive heat etc.   Neither Teedliciousspa.com nor the delivery carrier is responsible for packages damaged as a result of the weather, melting or overheating due to transit. 

There is a fairly normal chance that during transit the shipping carton may show some wear.  Always inspect the carton for any damage that may have occurred during shipment.  If damage occurred to the items in your shipment, please contact us as soon as possible:  Monday - Friday at 225-247-3358 between the hours of 9:00 am and 5:00 pm (central time).  We will be happy to assist you.  We can offer a replacement of the damaged items, or an exchange for a product of equal or lesser value. 

The delivery company is responsible for damage or loss incurred during shipment.  The addressee must initiate damage claims against the shipper.  Claims must be properly filed with the delivery carrier.  We will be happy to assist if needed.

Questions or Concerns: 

For questions or concerns either call the Tee D’licious Spa office 

(225) -247-3358  Monday -Friday 9 am - 5 pm (central time) or e-mail tpierre@teedliciousspa.com.  

 For comments, suggestions, and other feedback you can go to the "Contact Us" tab and fill out the form on the Teedliciousspa.com website. 

Please remember to include a valid return email address and/or a valid phone number where you can be reached.  We will contact you within one (1-2) business days upon receiving your question or concern.